Hello I’m Hilary!

I’m currently a Product Designer at Ernst & Young.

With full range of skills including strategic consulting, interaction, and visual design, I help solve problems & craft amazing experience for users.

When I’m not pushing pixels, you can catch me training for free-diving underwater or exploring different hiking trails on land!

[experience]

Ernst & Young (2020 - Present)

Product Designer - Senior                                                                                            

  • Led key projects at a major global investment bank, managing financial, mortgage, and document review platforms. Employed leadership and design skills for user-friendly, agile solutions in collaborative environments.

  • Managed a complete design process for a top professional services firm, from information architecture to prototype presentation, enhancing Financial Advisors' tax-related client guidance.

  • Developed personas and user journeys, designing user interfaces for policy workflows and a library at a national mortgage institution, achieving positive client feedback and digital advancement.

  • Experienced in conducting user testing sessions, deriving insights, and creating detailed design reports with practical refinement recommendations.

[education]

University of Maryland (2016 - 2020)

B.S. in Information Science

[skillset]

Design

  • Figma

  • Sketch

  • Adobe XD

  • Invision

  • Tableau

  • PowerBI

[certificate]

Certified SAFe 5 Product Owner/Product Manager

Advanced Google Analytic

Service Design Network Accredited Practitioner

Program

  • Python

  • JavaScript

  • HTML

  • CSS

  • SQL

  • R

UX

  • Design thinking

  • User Research

  • Wireframing & Prototyping

  • Information architecture

  • Human-centered design

  • Agile Design